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17 August 2012 @ 12:37 am
Help Me Help Myself (iTunes)  
Okay, I am fully aware that there is a solution to this somewhere on Google, but I am also aware that the chances of me finding it anytime in the next brief forever are very slim. (Basically, I had a con, which was great and good and wonderful. And then I came back from the con and realized my life is booked for eternity. And also everyone is sick and we are all apparently going to stay that way for roughly the same length of time. I wish there was a rule that illness and busyness were mutually exclusive, but no. Unfair, I say, unfair.)

So. I have a new main computer. Yay! Because of a disastrous third-party software misfire, I used the native Windows file transfer utility to move everything from my old XP computer to my new Windows 7 computer. (Yes, I know Macs are perfect and made of unicorn snot and that using one is basically the same as achieving union with the godhead. This is why I have a Mac laptop. But my main computer cannot be a Mac for work reasons the end.)

In the process, all my music transferred over, and all my iTunes data - play counts and playlists, particularly - transferred over, but iTunes can't find my music. It's not where it used to be. (And the folder in which it lives is locked? I think?) I do not want to lose all that data, because I'm not even sure how to navigate my sprawling music collection without it. On the other hand, iTunes is unusable at this point, which means my iPod is unupdateable, which means I am sad and bereft and pathetic. And Apple of course will not provide me with any support on this front, as I am evil, and Microsoft supporting anything - okay, I'll just stop here while you get the laughter out of your system

And, like I said, I am sure there is a fix for this, and I am also sure sufficient application to Google would tell me what that is. But I'm hoping someone out there already knows what it is. And can tell me. Ideally in steps that can be easily understood by a person on a lot of cough syrup, but at this point I will take helpful links or just basically anything. Even if the answer is that I'm doomed and must do a fresh install of iTunes, that would be useful to know because it would keep me from hoping.

Help? Someone? Please?


Also posted at Dreamwidth, where there are comment count unavailable comments.
macey musemacey_muse on August 17th, 2012 08:21 am (UTC)
Hmk. Does your old computer still exist? And does the entirety of your music collection fit on your ipod?

You can use your ipod as a super-expensive music-playing USB stick to transfer itunes libraries while maintaining all the metadata (ie, playlists). There are instructions here - not necessarily /the/ most straight-forward, but pretty good. Also official, since they're from Apple support.

If that's not an option, this would be about the time I'd start following this flow chart. I'm guessing you've already tried opening itunes and using File/Add Folder to Library, and that's where it's said your music was locked? If not, try that. Next, try opening one of your folders of music and double-clicking to play that music with whatever Windows' native media player is today, just to check it made the transfer. (If you can't get at that folder, might it still be compressed for transfer and need unzipping?) If that music won't play, probably Windows will try to help you figure out why. If it does play and the folders are clearly unzipped, try moving everything into the iTunes/Music folder. If it's all already there, move your library out (to your desktop, say), uninstall itunes, make sure the itunes folder itself is deleted, reboot, reinstall itunes (if you're lucky, at this point it will go 'I see you have existing music libraries! Would you like me to import them?'. Go 'YES.' emphatically), move the folders into the newly-created itunes/music folder, and hope.

Hopefully something here will help! If not, let me know what broke when you tried those things, and that'll tell me more about the problem (probably).
eli: cherry blossomselishavah on August 17th, 2012 11:20 am (UTC)
Did you confirm that the path to the itunes folder is EXACTLY the same? I had a bit of a heart attack when I switched computers and itunes couldn't find my music when I could plainly see that it was RIGHT THERE. Only then I realized the library was on the E drive now instead of the F (or the other way around, whatever) thanks to switching the usb port of my external drive, and when I told itunes that, hey, boom, there's all my music, thank god.
A Fandom Butterfly: comm - Troy - by partitioningchinawolf on August 17th, 2012 01:39 pm (UTC)
*If* you still have the old "your documents" or whatnot folder (my windows is in German), these are your instructions. They should work, I just did this XP --> Win7 last week, and iTunes moved perfectly. BUT you need your old library file, which is most important. Copying and pasting from my instructions to myself:

1. install iTunes

2. copy over the files from

\Eigene Dateien\Eigene Musik\iTunes\
-- > my files(? dunno what that's called in English WinXP) \ my music (?)) \ itunes] to the equivalent new folder. Most important is the library file, iTunes Music Library.xml

\Anwendungsdaten\Apple Computer\iTunes\
-- > App Data \ Apple Computer \ iTunes

\Lokale Einstellungen\Anwendungsdaten\Apple Computer\iTunes\
--> local settings (?)\ data (?) \ apple computer\ iTunes

3. if need be, change the paths in the library file to the new drive letter (like, if you changed your music folder from "T:\music" to "C:\musik" by search&replacing them in the xml file

4. in the itunes preferences, change the path for the library in iTunes to wherever your music lives now
A Fandom Butterfly: comm - Troy - by partitioningchinawolf on August 17th, 2012 01:46 pm (UTC)
Er, I just reread your post more carefully. Try my step 4 first, if iTunes is displaying the path correctly, go for step 3.

Your iTunes folder being locked is... disconcerting. I had trouble with everything on my old HD being apparently write-locked, maybe that's the problem for you, now. :( Don't know how to change that yet, but I'll check back if I find the setting that fixes that. >_>